Privacy Policy
Privacy Policy
Charme Bretagne
ARTICLE 1: PREAMBLE
This privacy policy aims to inform site users about:
- How their personal data is collected. Personal data is considered any information that can identify a user. This may include: their first and last names, age, postal or email address, location, or IP address (non-exhaustive list);
- Their rights regarding this data;
- The person responsible for processing the personal data collected and processed;
- The recipients of this personal data;
- The site’s cookie policy.
This policy supplements the legal notices available to users at the following address: https://charme-bretagne.com/en/legal/
ARTICLE 2: PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA
In accordance with Article 5 of European Regulation 2016/679, personal data are:
- Processed lawfully, fairly, and transparently with regard to the data subject;
- Collected for specified (see Article 3.1 herein), explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes;
- Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
- Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;
- Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.
Processing is lawful only if and to the extent that at least one of the following applies:
- The data subject has given consent to the processing of their personal data for one or more specific purposes;
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation to which the controller is subject;
- Processing is necessary to protect the vital interests of the data subject or of another natural person;
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE
Article 3.1: Data Collected
The personal data collected as part of our activity are as follows:
- When submitting a contact request via the “Join Charme Bretagne” form: First name, Last name, Website address of your property, email address, phone number, message details.
- When submitting a contact request via the “Contact Us” form: Name, phone number, email address, message details.
- When browsing the site: Connection data (anonymized IP address, logs), browsing data (pages visited, duration of visit, etc.), information about the device and browser used. Non-exhaustive list.
- When subscribing to the newsletter: Email address.
The collection and processing of this data serve the following purpose(s):
- Responding to information and contact requests.
- Improving the user experience and the services offered on the site.
- Analyzing site usage and compiling traffic statistics (via Matomo).
- Sending newsletters (only if the user has explicitly given his consent).
Article 3.2: Data Collection Methods
When you use our site, the following data are automatically collected:
IP address, information about your browser and device, connection and browsing data (pages visited, date and time of connection, etc.), through cookies or similar technologies (see Article 3.5).
Other personal data are collected when you perform the following operations on the platform:
- When you fill out a contact or booking request form: First name, Last name, Website address of your property, email address, phone number, message details. Purpose: to process your request and provide you with a response.
- Collection of your email address. Purpose: to send you our news and offers.
- When creating a user account: Username, Email address, First name, Last name, Website address. Purpose: to create a user so they can manage one or more accommodation listings.
- When creating an accommodation listing: All useful data related to the accommodation. Purpose: to create an accommodation listing describing the services offered.
They are kept by the data controller under reasonable security conditions, for a period of:
- Data related to contact requests: Kept for the time necessary to process the request and manage the commercial relationship, for a period of 1 year.
- Connection and browsing data: For a maximum period of 24 months.
- Until the user withdraws consent.
The association may retain certain personal data beyond the periods announced above in order to fulfill its legal or regulatory obligations (for example, retention of invoices for 10 years) or to enable us to manage any claims or disputes.
Article 3.3: Data Hosting
The website https://charme-bretagne.com/ is hosted by:
OVH
2 rue Kellermann
59100 Roubaix – France
Website: http://www.ovh.com
Phone number: 1007 from France or +33 9 72 10 10 07 from abroad.
Article 3.4: Data Transmission to Third Parties
Data may be transmitted to our partners, listed below:
- Matomo, for statistical analysis of site traffic (transmitted data are generally anonymized).
- Mailchimp, for the newsletter.
- Google Recaptcha, verifies that the user is not a bot to combat spam.
- Elloha, when you perform an availability search. Only the data necessary to manage your request will be communicated to them.
- The booking platforms of the owners of one or more accommodations, when you make a booking request for their establishment. Only the data necessary to manage your request will be communicated to them.
We ensure that our partners provide sufficient guarantees regarding the protection of personal data.
Article 3.5: Cookie Policy
The website https://charme-bretagne.com uses cookies.
A cookie is a small text file placed on your terminal (computer, tablet, smartphone) when you visit a site. They have several purposes: to ensure the proper functioning of the site, remember your preferences, measure site audience, or display targeted advertising.
The types of cookies used on our site are:
Strictly Necessary cookies
| Cookie key | Domain | Path | Cookie ype | Expiration | Description |
|---|---|---|---|---|---|
| _GRECAPTCHA | www.google.com | /recaptcha | Third-party | 6 mois | Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. |
| __cf_bm | .icanhazip.com | / | Third-party | 30 minutes | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| ASP.NET_SessionId | reservation.elloha.com | / | Third-party | Session | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. |
Performance cookies
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| BEResponsive | reservation.elloha.com | / | Third-party | 1 year | This cookie is used to optimize the responsiveness and performance of the web pages on mobile devices and desktops, ensuring that users have an enhanced browsing experience by quickly loading content tailored to their device’s screen size. |
| _pk_id.1.67c2 | charme-bretagne.com | / | First-party | 1 year | This cookie name is associated with the Piwik (Matomo) open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. |
| _pk_ses.1.67c2 | charme-bretagne.com | / | First-party | 30 minutes | This cookie name is associated with the Piwik (Matomo) open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. |
Functionality cookies
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| wp-wpml_current_language | charme-bretagne.com | / | First-party | Session | Stores the current language. By default, this cookie is set only for logged-in users. If you enable the language cookie to support AJAX filtering, this cookie will also be set for users who are not logged in. |
You can manage your cookie preferences via the cookie banner present during your first visit, or by configuring your internet browser settings. Refusing certain cookies may affect your browsing experience.
ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER
Article 4.1: The Data Controller
Personal data are collected by the Association Charme Bretagne.
Head office:
Charme-Bretagne
Associatif Quimper Cornouaille
1 allée Mgr Jean-René Calloc’h
29000 Quimper.
The data controller can be contacted as follows:
By post to the head office address indicated just above.
By email: info@charme-bretagne.com
Article 4.2: The Data Protection Officer
The Association Charme Bretagne has not appointed a Data Protection Officer (DPO) as it does not meet the mandatory requirements. The data controller mentioned in Article 4.1 is your contact for any questions relating to the protection of your personal data.
If you believe, after contacting us, that your ‘Informatique et Libertés’ (Data Protection) rights have not been respected, you can submit information to the CNIL (French Data Protection Authority).
ARTICLE 5: USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
Any user concerned by the processing of their personal data may avail themselves of the following rights, pursuant to European Regulation 2016/679 (GDPR) and the French Data Protection Act (Loi 78-17 of January 6, 1978):
- Right of access, rectification, and erasure of data (as set out in Articles 15, 16, and 17 of the GDPR respectively);
- Right to data portability (Article 20 of the GDPR);
- Right to restriction (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR);
- Right not to be subject to a decision based solely on automated processing;
- Right to determine the fate of data after death;
- Right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR).
To exercise your rights, please send your request by post to Charme-Bretagne Associatif Quimper Cornouaille, 1 allée Mgr Jean-René Calloc’h, 29000 Quimper, or by email to info@charme-bretagne.com
So that the data controller can process their request, the user may be required to provide certain information such as: their first and last names, and email address. Visit cnil.fr for more information on your rights.
ARTICLE 6: CONDITIONS FOR AMENDING THE PRIVACY POLICY
Users are invited to review this Policy each time they use our services, without it being necessary to formally notify them.
This policy, published on 06/13/2025, was updated on 06/13/2025.
